The independent Swiss Institute for Quality Tests (SIQT) puts products and services to the test. With our car and legal protection insurance, we have taken first place in the “transparency and comfort” sub-category. In the overall ratings, we are among the top three in the Swiss insurance sector.
The Swiss Institute for Quality Tests (SIQT) carries out objective testing to assess how customer-oriented companies are. Test categories include the range of offers, transparency and service quality.
- Car insurance from Generali Allgemeine Versicherungen AG:
Third place with overall score of 5.3
- Legal protection insurance from Fortuna Rechtsschutz-Versicherungs-Gesellschaft AG:
Second place with overall score of 4.9
Clear and simple customer communication
In the “transparency and comfort” sub-category, both insurances have been placed top of the winner’s podium. SIQT evaluated the usability of the website and how easily the main insurance and contractual conditions can be seen by consumers.
