Jul 15, 2019.
Our death benefits insurance has taken first place in a study by the Swiss Institute for Quality Tests (SIQT). The study looked at the aspects of tariffs, transparency and comfort.
The Swiss Institute for Quality Tests (SIQT) carries out objective testing to assess how customer-oriented companies are. Test categories include the range of offers, transparency and service quality.
Death benefits insurance from Generali took first place with an overall score of 5.4. Here is how we scored in the individual categories:
Categories
- Transparency and comfort
First place with overall score 5.9 - Customer service
First place with overall score of 5.6 - Customer hotline
Second place with overall score of 5.7 - Tariffs
Third place with overall score of 5.1