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Experienced management

Get to know the members of our Executive Board and find out just what customer focus means to them personally.

Christian Conti

Chief Non-Life Officer, since 2017

 

Christian Conti took over the management of the Non-Life division on 1 March 2017. He has been working in insurance since 2003 and, prior to joining Generali, was CEO of Orion Legal Protection Insurance (a subsidiary of Zurich Insurance and Vaudoise Insurance). He trained as a lawyer, did his PhD in medical law and rounded out his business acumen with an executive MBA from the IMD in Lausanne. Christian Conti was born in 1970 and lives in Zurich.

 

«Generali Switzerland has a very good range of non-life insurance products and an efficient and customer-focused distribution organisation. We aim to build on these qualities and serve all our customers by providing them with insurance products relevant to their needs as well as effective services.»

Mike Fuhrmann

Chief Marketing & Communications Officer, since 2018

 

Mike Fuhrmann took over as Chief Marketing Officer on 20 August 2018. He has more than 15 years of marketing and branding experience, and can look back on a career including leading positions on both the agency and industry sides. He has created innovative brand experiences for global players such as Bayer, DHL, ING, NN Life and Zurich. From 2014 onwards, Mike Fuhrmann was Chief Creative Officer for Hocoma, a Swiss medical device company and world leader in robotic rehabilitation, where he was in charge of marketing, communication and product management. Following the successful merger with DIH International in 2016, he also took over, as Global Vice President Marketing, the marketing management of the Group's rehab division (Beijing) and of that of its research partner Motek (Amsterdam). He was born in 1976 and lives with his family in Horgen.

 

«We want to be a life-time partner for our customers. But we can't do that purely through marketing campaigns. It takes a mix of empathy and technology to create a superior customer experience. We have to make this experience tangible for our customers – because they ultimately decide whether we support them through life.»

Martin Frick

Chief Operating Officer, since 2017 

 

Martin Frick took over the management of the Operations & IT department in February 2017. He has over 20 years of executive-level experience in various industries. He has held CIO and COO positions in a range of corporate environments (consulting, banking, insurance, travel, core banking software) and start-ups (banking, payments), and has also been involved in the development of new business lines (financial services, business process outsourcing) at national and international level. The common theme in all these engagements has been the implementation and management of comprehensive change. Martin Frick was born in 1964.

 

«We focus on the needs of the customer. The top priority of the business technology functions is to provide the best possible service with an optimised internal cost structure. We foster innovation to provide our customers with the best services throughout their lifetime journey with us.»

Alessio Sarti

Chief Financial Officer, since 2011

 

Alessio Sarti has been the Chief Financial Officer of Generali  Switzerland since 2011. He has been with the Generali Group since 1997, initially in Group Accounting and Group Strategic Planning at the parent company in Trieste and since 2007 at Generali Switzerland as its Head of Enterprise Risk Management. Born in 1968, Alessio Sarti lives with his family in Zurich. 

 

«The decisions the management of our company has to take on a daily basis are based on facts and figures, and for these it relies on information provided by the Finance Division. Our staff discharge this responsibility by handling our figures with care and transparency. By doing so, they play an important part in enhancing the added value of our business for the benefit of those we insure and of other stakeholders.»

Jean-Pierre Schmid

Chief Customer Services & Human Resources Officer, since 2012

 

Jean-Pierre Schmid has worked for Generali since 1995 and has been its Chief Customer Services & Human Resources Officer since January 2012. He had previously been a manager in a variety of strategic roles. Jean-Pierre Schmid was born in 1963 and lives in Zurich with his wife and three daughters.

 

«The people we insure will feel they want to stay with us if the people looking after them are highly motivated and properly trained. Our core task, then, is to offer the best conditions to the right people, in order to be able to make use of their full potential. This involves focused talent management and constant personal and professional development.»

Giselle Lim

Chief Risk Officer, since 2017

 

As Chief Risk Officer, Giselle Lim has been head of the Risk Management Department since October 2017 and is a member of the Executive Board at Generali Switzerland. She has around 20 years of international management experience in the financial services sector. Before joining Generali, she was Executive Director at EY Zurich. Prior to this, she was Chief Risk Officer at Prudent Financial International and held various management roles at international level. Giselle Lim was born in 1966 and lives in Zurich.

 

«Purchasing insurance is an important part of our customers’ personal risk management. They trust us to maintain a high level of financial stability over the long term so we are able to cover their claims quickly and without problems in an emergency. It is important to us that we have state-of-the-art risk management that is continually developed so we are also prepared for future risks and are able to give our customers long-term assurance that they have made the right choice in us.»

Alexander Lacher 

Generali Counsel, since 2018

 

Alexander Lacher took over as General Counsel on 1 April 2018. He possesses over 15 years’ experience in key legal positions in the field of insurance. In his previous capacity, he was Head of the Insurance Law Department at EY (Switzerland). He holds a doctorate in law (Dr. iur.) and received an MBA from the University of Chicago Booth School of Business. In addition to publishing regularly on the topic of insurance law, he is also a lecturer at the Zurich University of Applied Sciences (ZHAW). Alexander Lacher is 42 years old and lives in the Canton of Schwyz.

 

«Legal and Compliance are key factors for Generali’s sustained success. As an insurance provider, we represent reliability and integrity for our insured persons, our employees and all additional stakeholders. Their rights are our duty.»

Ralph Schmid

Chief Life & Pension Officer, since January 2020

 

Ralph Schmid has been in charge of the Life & Pension business at Generali Switzerland since January 2020. He has many years of international experience in the field of savings and pensions. Ralph has spent over 12 years working in various positions at Generali Switzerland and was previously Group Head of Unit Linked Savings & Pensions at Generali Group. Born in 1977, he lives with his wife and two daughters in Lachen.

 

«Retirement provision is the biggest worry on the list of concerns Swiss people have. Our customers want to ensure they can achieve their goals and maintain their standard of living today and in the future. As your life-time partner, we are here to assist you, and we offer needs-based solutions that you can combine and change flexibly. Plus professional advice and support. This is the basis for becoming the leader in private pension provision.»

Sepp Ruchti

Chief Distribution Officer, since 2020

 

Sepp Ruchti took over as Chief Distribution Officer on 1 March 2020. Before joining Generali Switzerland in December 2017 as head of Distribution Partner Management, he held various leadership roles for Zurich Insurance and Swiss Life in broker and agent distribution as well as business transformation in Switzerland, France and the US. He holds a Master of Science from the University of Zurich and an MBA from Columbia Business School. Sepp Ruchti was born in 1972 and lives with his family in Kilchberg.