OUR PURPOSE IS TO ACTIVELY PROTECT AND ENHANCE PEOPLE'S LIVES
- Actively: As a leading insurance provider, we actively improve people's lives.
- Protect: We focus on the heart of insurance – managing and reducing risks for people and institutions.
- Enhance: We create values.
- People: We care about our customers, our staff, and their futures and lives.
- Lives: We have an effect on people's quality of life: prosperity, wealth, security, advice and service help to improve their chosen «way of life» over the longer term.
OUR MISSION IS TO BE THE FIRST CHOICE BY DELIVERING RELEVANT AND ACCESSIBLE INSURANCE SOLUTIONS
- First choice: It's logical and natural that customers should confirm by their choice the best offer on the market with the most clear-cut advantages and most attractive solutions.
- Delivering: We guarantee success and strive to achieve the best results possible.
- Relevant: Anticipating and meeting individuals' needs at every stage of their lives - designed to suit customers, whatever their region or personal habits.
- Accessible: Simple, leading and easy to find, understand and use; available at any time, and competitively cost-effective.
- Insurance Solutions: We seek to offer tailor-made and well thought-out combinations of cover, advice and service.
DELIVER ON THE PROMISE: We enter into long-term relationship, founded upon trust, with our employees, customers and stakeholders. We work with the aim of making our customers' lives better. We commit ourselves to delivering on this promise with discipline and integrity and so having a positive effect on long-term relationships.
VALUE OUR PEOPLE: We value all our employees, promote diversity and invest in continuing learning and growth by creating a working environment characterised by transparency, cohesion and openness. A secure future for our company is dependent on our employees and their talents being fostered and promoted.
LIVE THE COMMUNITY: We take pride in being part of a global group with strong, sustainable and long-term relationships within all markets. It is in our markets that we are at home.
BE OPEN: We are keen to learn, approachable and capable, with open and diverse mindsets, and we want to look at things from different angles.