Focusing on learning

Nicolo Ruggiero is currently a trainee insurance assistant in Nyon. We asked him how he likes it there.




"I particularly like having contact with customers and being able to offer them real added value."


What were the reasons behind your decisison to train as an insurance assistant VBV with Generali?


"Insurance is really big in Switzerland, and it's a great advantage to know the business. I realised at once just what sort of an opening the training here offers me."

What motivates you?

"Getting more proof of my academic achievements for my professional track record, as it's vital to have qualifications in various fields these days."




Do you have any special memories from your time with Generali?


"I've got to know some extraordinary people who I'm keen to keep in touch with. They've helped me take the right decisions in complex situations."




Which of your characteristics or skills would you describe as particularly important for your job?

"The most important, as I see it, are my social skills and my understanding of the customers. You do, of course, have to be versatile and efficient, too; but that comes second."




What did you do before joining Generali?                                                                                                                                                                                                                                                                                                     

"I got my high school diploma in Nyon specialising in economics and business and then spent a year doing an internship with a multinational group in Vevey. After the vocational school-leaving certificate and some time out, I looked around for a new job and was offered a short-term contract in claims processing at Generali. The HR Team then suggested I should do a traineeship as an insurance assistant. And here I am today!"




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