avtar
chevron-right
avtar
chevron-right
avtar
chevron-right

Report claim online

Vehicles & Travel
Vehicle insurance
image not found
Report car or vehicle damage.
Hail damage to vehicles
image not found
Hail damage to your vehicle: here is what to do.
Breakdown assistance
image not found
Request towing or breakdown assistance online.
Travel insurance
image not found
Has something happened during a trip, or do you have to cancel one? Report it here.

Quick and easy – breakdown assistance online

The fastest way to get help.
Residential & Property
Household contents & liability
image not found
Make a household contents or liability claim.
Pet insurance
image not found
Send your vet bills to our partner Epona (German).
Buildings insurance
image not found
Report damage to a building, garden or equipment.
Legal & Accident
Legal protection insurance
image not found
Do you need legal help? Report a legal case.
Procedural costs
image not found
Apply for a reimbursement of your procedural costs.
Accident insurance
image not found
Report your accident online.
Domestic employee insurance
image not found
Report a domestic employee accident online.
Life insurance & Daily allowances
Death benefits insurance
image not found
Send us the form for reporting a death.
Income protection insurance
image not found
Send us the form for reporting loss of earning capacity.
Loss of basic faculties
image not found
Send us the form for reporting an impairment or loss of basic faculties.
Daily hospital allowance
image not found
Send us the form for claiming daily hospital allowances.
Daily nursing allowance
image not found
Send us the form for claiming daily nursing allowances.
Other insurance cover
Other claims
image not found
Please use this online form to report all other claims.

Report a claim by phone

Claims hotline

Do you want to report a claim by phone?

0800 881 882

Do you need help? Just give us a call.

We can be contacted 24/7 in an emergency or for assistance services. For example, if you urgently need a plumber or locksmith, or your heating is broken. Switzerland: 0848 800 400 / Abroad: +41 58 472 00 77