Claims hotline

My claim notifications

Track the processing status

Your claim notifications for property insurance can be found here. You can easily select the claim, enabling you to see at any time what stage of processing it has reached.


Claim notifications at a glance


Access the overview via the Claim notifications navigation item. If you have not yet made any claims, the menu item is not displayed.


Notifications are broken down into open and closed claim notifications.

Current status

You receive further information under open claim notifications.
Messages and the contact information for your claims expert can be found here.

The information is updated on an ongoing basis. For example, documents and photos may be uploaded.

How you benefit

  • Easy to correspond with experts