Report your claim to us

Report your claim to us. We are here for you.

Report a claim online for

Report claim online

Report car or vehicle damage.

Hail damage to your vehicle: here is what to do.

Request towing or breakdown assistance online.

Has something happened during a trip, or do you have to cancel one? Report it here.

Quick and easy – breakdown assistance online

The fastest way to get help.

Make a household contents or liability claim.

Send your vet bills to our partner Epona (German).

Report damage to a building, garden or equipment.

Do you need legal help? Report a legal case.

Apply for a reimbursement of your procedural costs.

Report your accident online.

Report a domestic employee accident online.

Send us the form for reporting a death.

Send us the form for reporting loss of earning capacity.

Send us the form for reporting an impairment or loss of basic faculties.

Send us the form for claiming daily hospital allowances.

Send us the form for claiming daily nursing allowances.

Please use this online form to report all other claims.

Report a claim by phone

Services

Claims hotline

Do you want to report a claim by phone?

Telephone Switzerland

0800 881 882

Telephone International

+41 58 472 00 00

Do you need help? Just give us a call.

We can be contacted 24/7 in an emergency or for assistance services. For example, if you urgently need a plumber or locksmith, or your heating is broken. Switzerland: 0848 800 400 / Abroad: +41 58 472 00 77