All of our services – here when you need them.

My contact details and policy
Change your address
image not found
Change your address online.
Change name and Marital status
image not found
Change your name and marital status online.
Order your policy
image not found
Order the original or a copy of your policy.
MyGenerali customer portal
image not found
Learn about all its features, register straight away and log in.
My invoices and payments
Choose a payment method
image not found
Get an overview of all your payment options.
Questions about invoices
image not found
Ask us a question about your premium invoice.
Order invoice copy
image not found
Order a copy of an invoice.
Order payment slips
image not found
Order more payment slips.
Payment frequency property insurance
image not found
Change the payment frequency for your property or legal protection insurance.
Payment frequency life insurance
image not found
Change the payment frequency for your life insurance.
We want to make sure you get what is rightfully yours. That's why we have put together some letter templates and sample contracts for you to download, complete and then use.
Download now
Download now
Documents for my vehicle insurance
International insurance card
image not found
Order an international insurance card (green card).
European accident statement
image not found
Order an accident statement form for your vehicle.
Insurance certificate
image not found
Order an insurance certificate for your vehicle.
Documents for my life insurance
Tax statement
image not found
You will be sent your statement by the beginning of February. Order a new one here.
Policy values
image not found
Order an overview of your policy values and fund account.
image not found
Pillar 3a and 3b: use the form to nominate your beneficiaries
Power of attorney
image not found
Download the form for granting power of attorney.
Advance withdrawal for residential property
image not found
Do you want to withdraw money from pillar 3a or 3b early to purchase an owner-occupied residential property?
FATCA forms
image not found
Download the forms for persons liable for paying tax in the USA.

Didn’t find what you were looking for?

Here are the answers to the most frequently asked questions.

Contact us

Do you have any questions? We are here for you.

0800 881 882