Contact

Claims hotline

Help & Contacts

Whenever you have questions or comments – we are there for you.

By phone

Call us on:
800 881 882
(+41800 881 882)

In writing

Write to us (info.ch@generali.com)

 

 

Feedback

Give us your feedback

 

 

Do you have questions regarding GENERA banking products, your 3a retirement savings account, savings and investment account, savings account or vested benefits account? Call us on +41 58 809 81 09, and we'll be happy to answer them.

Make a claim or apply for benefits

Our claims hotline

There for you 24 hours a day:

0800 82 84 86 

(+41800 82 84 86)

Contract administration and important documents

Contract administration

Conveniently manage your personal data and update your address, name or marital status. Request a beneficiary statement, change in payment method or extra copies of your invoices.

Important documents

You can order personal documents, such as policies, tax documents, fund assets or policy values, in the document centre.