Claims hotline

Customer opinions



526 Customer ratings

How ratings are produced


How do we get the customer reviews?


We set great store by offering services that are perfectly aligned to your needs. This is why we ask our customers to rate the service they received with our insurance products in an online survey. They can rate us on a scale of 0 to 10 and submit a comment. We convert this rating into the established five-star scale. Our customers decide for themselves whether we can publish their ratings and their comments on this page.


Which customer reviews do we publish?


We regularly select customer comments at random and publish them unedited and up-to-date. But we do not tolerate insults, advertising, names of people or places or other content which violates our netiquette policy.