1. GENERAL PRINCIPLES OF DATA PROTECTION
Protecting your privacy and the security of your personal data is very important to us.
Generali Schweiz is aware of the sensitivity of using personal data.
The data you provide is treated with the greatest care. Our applications, if you use our website at www.generali.ch, are in compliance with data protection regulations.
You can find detailed information on data processing in our data protection policy.
For questions regarding data protection you can contact our Data Protection Officer by e-mail at privacy.ch@generali.com or by post at Generali (Holding) AG, Soodmattenstrasse 10, 8134 Adliswil, marked “Data Protection Officer”.
We are always working on improving our website to provide the greatest possible convenience when you visit us. This is why we collect certain information on visitors to our website:
2. DATA SECURITY
Please note that the level of protection for data transmitted over the internet is generally not high. The internet is a worldwide and open network, and if you use it to transmit data, particularly data of a personal nature, you do so at your own risk.
As soon as your data are received by Generali Group companies in Switzerland or Liechtenstein, appropriate technical steps are taken to prevent the data from being viewed or handled by unauthorised persons.
Access to personal data is restricted to those Generali employees who can show that they need to use them (in order to provide services in connection with the customer relationship with you, for example). These employees are also trained in the handling of sensitive data.
3. COOKIES/GOOGLE ANALYTICS AND OTHER APPLICATIONS
To ensure that you are able to use our website with ease, safely and successfully, cookies are saved on your computer. Nearly all websites use cookies. A cookie is a piece of text information that a visited website stores in your computer's browser. It is downloaded when you first visit a website. When you visit the same website again from the same device, the browser searches to see if there is a cookie for it. It sends the data saved in the cookie back to the website. This allows websites to recognise whether the browser has already visited the website and to acknowledge the settings. Cookies contain only information and cannot launch any harmful applications.
This website uses Google Analytics, Google AdWords Conversion Tracking and Google Remarketing. Google Analytics collects data that Generali Group Switzerland uses for internal analyses, to improve its website, and for market analyses and assessments relating to website use. These data are sent to Google to be collated. The data recorded in this way include access dates/times, your IP address, access URL, originating URL, search terms used and information about your operating system and browser. To ensure anonymity, your IP address is transmitted in shortened form. Google AdWords Conversion Tracking uses cookies to measure success rates after you have clicked on an AdWords link. Google Remarketing uses cookies to compile anonymised information on website users’ surfing behaviour for marketing purposes and uses this to adapt the delivery of advertising to your interests.
You have the option to deactivate these web analysis services by installing add-ons:
in your browser. Google Analytics records the information in anonymised form, and the website trend information does not include any details of individual visitors.
In addition a tracking solution by Capture Media AG (hereinafter referred to as «Capture Media») is integrated within this website. Capture Media is a Swiss company with registered office in Zürich which measures the use of this website by tracking engagements and events. The tracking activities are performed in an anonymous manner so that no connection can be established to identified or identifiable persons. Capture Media provides an «opt-out» option for such tracking.
Further information on data protection as well as on the rights of data subjects in connection with the tracking activities by Capture Media, including the «opt-out» option, is set forth in the Data Protection Declaration and the Objection Notice.
We use Hotjar to better understand our users’ needs and to optimise this website and the service provided. Hotjar is a technology service that helps improve our understanding of the user experience (e.g. how much time users spend on which pages, which links they choose to click, what they do and don’t like, etc.). This information enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices, in particular the device IP address (captured and stored in anonymised form only), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language used to display our website. Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy here.
You can opt out of Hotjar’s creation of a user profile and storing of data about your visit to our website and Hotjar’s use of tracking cookies on other websites by clicking on this opt-out link.
4. UPDATE
These data protection provisions were last updated on 31 October 2019.