1. General principles of data protection
Generali Group Switzerland takes data protection very seriously. All personal data we receive from you are handled in accordance with the applicable data protection provisions of the Swiss Data Protection Act (DPA).
2. What data processing is for
Your data are used only for the purpose for which you provided them to us for or for one obviously connected with it.
They are passed on between companies within the Generali Group in Switzerland or in Liechtenstein only if our relationship with you as a customer makes it necessary to do so (for example, in order to provide you with any services you want). In order to provide our services or to assess customer satisfaction, we may need to collaborate with independent companies outside the Generali Group. We carry out careful checks on these third parties and they are contractually obliged to comply with the data protection provisions.
By supplying us with your personal data, you consent to your data being used for marketing and advertising purposes (e.g. offers or advertisements that may be of interest to you) and for the maintenance of existing and future customer relationships within the Generali Group in Switzerland and Liechtenstein. The Generali Group companies in Switzerland and Liechtenstein undertake to use your personal data only for these purposes.
You can see which companies belong to the Generali Group in Switzerland and Liechtenstein here.
3. Data security
Please note that the level of protection for data transmitted over the internet is generally not high. The internet is a worldwide and open network, and if you use it to transmit data, particularly data of a personal nature, you do so at your own risk.
As soon as your data are received by Generali Group companies in Switzerland or Liechtenstein, appropriate technical steps are taken to prevent the data from being viewed or handled by unauthorised persons.
Access to personal data is restricted to those Generali employees who can show that they need to use them (in order to provide services in connection with the customer relationship with you, for example). These employees are also trained in the handling of sensitive data.
4. Cookies/Google Analytics and other applications
You have the option to deactivate these web analysis services by installing add-ons:
in your browser. Google Analytics records the information in anonymised form, and the website trend information does not include any details of individual visitors.
The internet offerings at www.generali.ch are tracked for the analysis of user behaviour and the identification of IP addresses for marketing purposes. The use of this service entails the direct transfer of data pertaining to user behaviour (e.g. IP address, time of access, browser searches etc.) to the servers maintained by the service provider mandated by Generali Group, and their being made available for use exclusively on www.generali.ch. The data collected are treated as strictly confidential and neither sold nor conveyed to third parties. If in future you do not wish to be identified, please send an e-mail to firstname.lastname@example.org.
If you want to know whether Generali Group companies are processing data about you, you can (under Article 8 of the Swiss Data Protection Act) send a written request for information to Generali Group Switzerland's data protection officer:
Group Compliance Officer of Generali Group Switzerland (GGS) Dept. LeCo-C
These data protection provisions were last updated on 4 February 2016.