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Customer portal

MyGenerali customer portal.

All your insurance policies at a glance

Gain easy, secure and convenient access to a list of your insurance policies, services, premiums and payments. Any time, anywhere. 

Your benefits

Everything at a glance

Stay on top of your insurance policies.

  • Simple change of address process
  • Check your insurance coverage
  • View your payment status
  • Consult with experts when you make a claim

Meet MyGenerali

View your insurance policies, access documents and invoices, check payment information and keep track of your claims: discover the key benefits of MyGenerali in the video. Simple, secure and available anytime.
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Functions

Insurances

Documents

Invoices and payments

Claims

Consultation

Your insurance policies at a glance

MyGenerali gives you a clear overview of your available insurance policies in one place. Open a policy to view important contract information and access the related services.
 

Your benefits 

  • View your insurance policies in one place
  • Check important contract information 
  • Access documents and relevant services directly 

MyGenerali: my insurance

Your documents at your fingertips

You can find your available policies, invoices, tax documents and other records in the clearly structured documents section. Open a document directly in MyGenerali or download it as a PDF.
 

Your benefits 

  • Find documents quickly and easily 
  • Open policies and invoices as PDF files 
  • Download available documents at any time 

MyGenerali: my documents

Keep track of your invoices and payments

Find your available invoices and the most important payment information for your insurance policies in one place. Open or download invoices as PDF files and use the payment details or QR code provided to make the payment.
 

Your benefits 

  • Access your invoices in one place 
  • Download PDF documents 
  • View payment information 
  • Use the QR code to make the payment 

MyGenerali: Invoices and payments

Keep track of your claims

In MyGenerali, you can view your available claims and their displayed processing status. Depending on the claim, additional information and details may be available. If you have specific questions about a claim, the responsible claims team is available to assist you.  
 

Your benefits 

  • View existing claims in one place 
  • Check the displayed processing status 
  • Access available claim details 

MyGenerali: my claims

Personal support when you need it

Find the contact responsible for your insurance policies and submit your request for advice directly through MyGenerali. 
 

Your benefits

  • Find the right contact 
  • See who manages your insurance policies
  • Request advice online 

MyGenerali: my consultants

Do you need assistance, or do you have any questions?

Download the MyGenerali app

Simply download the app, register and get started

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Terms of use

You can find the terms of use for our MyGenerali customer portal here.

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