Hail damage to your car: what should you do?

Has a hailstorm hit your area – and your car? Use our chatbot Leo to register your claim quickly and easily. Do you happen to have a hail drive-in nearby? Once you have reported a claim, you can immediately book an appointment for an on-site consultation, repair recommendation or compensation offer.

The severe hailstorm has caused extensive damage across your region. We regret that your vehicle has also been affected.

To help you understand the next steps as quickly as possible, please find the information below:

• Glass damage
  To help ensure you can continue travelling safely, we authorise the repair of your glass damage. Once the repair has been completed, please send us the invoice together with photos of the damage. If you would like to arrange a glass repair through one of our partner repairers, please feel free to contact us.
• Vehicle not roadworthy / Recovery required
  If your vehicle can no longer be driven safely due to the damage and an emergency repair is not possible, please contact us by phone on 022 939 22 44. We will provide immediate support with the necessary arrangements.
• Bodywork damage caused by hail
  We will contact you within the next 10 days to inform you of the next steps and the best possible solution for your claim.

We understand that this type of damage can be frustrating and stressful. Please be assured that our team is working at full speed to help all affected customers as quickly and smoothly as possible.

Thank you for your trust and patience. We are here for you.