Report your claim to us. We are here for you.

Report a claim online for

Report a claim online

Report car or vehicle damage.

Hail damage to your vehicle: here is what to do.

Request towing or breakdown assistance online.

Has something happened during a trip, or do you have to cancel one? Report it here.

Make a household contents or liability claim.

Send your vet bills to our partner Epona (German).

Report damage to a building, garden or equipment.

Do you need legal assistance with a dispute? Report your legal case to us.

Would you like information on a legal matter? Book a telephone appointment.

Apply for reimbursement of costs in the event of a traffic offence.

Report your accident online.

Report a domestic employee accident online.

Send us the form for reporting a death.

Send us the form for reporting loss of earning capacity.

Send us the form for reporting an impairment or loss of basic faculties.

Send us the form for claiming daily hospital allowances.

Send us the form for claiming daily nursing allowances.

Please use this online form to report all other claims.

DIGITAL EMERGENCY CARD

All the important contacts on your smartphone.

Always to hand: download your digital Emergency Card with just one click and save it to your wallet. It puts all the important numbers and links at your fingertips 24/7 so you can quickly get the help you need in an emergency or in the event of a claim.

Click “Add” to save the card to your smartphone wallet.

In an emergency: 24-hour hotline 0848 800 400

Need help right away? We are there for you 24/7 all over the world. Call us or request breakdown assistance online.

Handy checklists to download

Name	File	Size
Checklist: report a vehicle claim	PDF	0,1 Mb
Checklist: report a household contents claim	PDF	0,1 Mb
Checklist: report a liability claim	PDF	0,1 Mb
Checklist: report a buildings claim	PDF	0,1 Mb
Checklist: report a bicycle claim	PDF	0,1 Mb
Checklist: report a travel-related claim	PDF	0,1 Mb
Checklist: report an accident	PDF	0,1 Mb
Checklist: report a legal case	PDF	0,1 Mb
Checklist: report loss of earning capacity	PDF	0 Mb
Checklist: report a death	PDF	0 Mb