Landslide in Blatten (Valais)

On 28 May 2025, a devastating natural catastrophe occurred in the Lötschental valley in Valais: a vast landslide triggered a massive avalanche of ice and debris that buried approximately 90% of the village of Blatten and dammed the Lonza River. This event severely impacted the village and has presented many of the residents with significant challenges.

Our deepest sympathy goes out to all those affected – especially those families who have lost their homes or are still living in uncertainty.

As an insurance company, we are standing by our customers during this difficult time. We are doing everything in our power to process the resulting claims quickly and unbureaucratically and to actively support them in dealing with the consequences.

Have you been affected by this event and would like to report a claim, or do you have any questions?   
Please don’t hesitate to contact us on 0800 881 882 or by email at claims.ch@generali.com.

We would like to thank all emergency services, authorities and volunteers for their extraordinary efforts.

Generali